Overview
Noktra Ltd. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard information when you use our website, Discord bot subscription services, and related services.
By using our Services, you agree to the terms of this Privacy Policy. If you do not agree, please do not use our Services.
1. What information do we collect?
We collect information you provide directly, information automatically collected when you use our Services, and information from third parties.
Information you provide
- Discord login details such as username, email, and authentication data.
- Subscription and billing details processed through Stripe. We do not store full credit card numbers.
- Information you send through forms, support messages, surveys, or other communications.
Information collected automatically
- Usage data such as IP address, browser type, operating system, pages viewed, and time spent on the site.
- Device information such as device type and unique identifiers.
- Cookies and similar technologies used to remember preferences and improve the service.
Information from third parties
- Discord profile data used for authentication.
- Stripe payment confirmation and billing details.
2. How do we process your information?
We use your information to provide and maintain the Services, process subscriptions, communicate with you, improve features, prevent fraud, protect security, and comply with legal obligations.
3. What legal bases do we rely on?
We process personal information when we have a valid legal basis, including consent, contractual necessity, legitimate interests, and legal compliance.
6. How long do we keep information?
We retain information as long as needed for the purposes described in this policy or as required by law. Subscription data may be kept for the life of your account plus legal retention periods.
7. How do we keep information safe?
We use reasonable security measures, including access controls and encryption where appropriate. No system can be guaranteed to be completely secure.
8. Do we collect information from minors?
Our Services are not intended for individuals under 13, or under 16 in some jurisdictions. We do not knowingly collect personal information from minors.
9. What are your privacy rights?
Depending on your location, you may have rights to access, correct, delete, restrict, or object to the processing of your personal information. Contact us to exercise these rights.
10. Controls for Do Not Track features
We honor Do Not Track signals and do not track, plant cookies, or use advertising when a Do Not Track browser mechanism is in place.
11. Do we update this notice?
We may update this Privacy Policy from time to time. The updated version will be shown by a new last updated date and will become effective when posted.
12. How can you contact us?
Questions about this notice can be sent to contact@noktra.ca.
13. How can you review, update, or delete your data?
You may request access to, correction of, or deletion of personal information we collect from you by contacting contact@noktra.ca.
5. How do we handle social logins?
If you log in using Discord, we receive and process data from Discord according to Discord's policies and our own privacy practices. You can revoke access through your Discord settings.